Terms of Service
[12-06-2025]
1. Introduction
Welcome to Genscart! By accessing or using our website, you agree to be bound by these Terms of Service. These terms govern your access, use, and purchases made through our platform and are in accordance with UK laws and e-commerce regulations.
2. Account Registration
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To make purchases, you may be required to create an account with accurate and up-to-date information.
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You are responsible for maintaining the confidentiality of your account credentials.
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Genscart reserves the right to suspend or terminate any account found to be involved in fraudulent or suspicious activity.
3. Orders & Payments
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All prices are displayed in British Pounds (GBP) and are subject to change without prior notice.
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We accept multiple payment methods, including debit/credit cards, PayPal, and other secure payment gateways.
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Orders are processed once payment is confirmed.
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Genscart reserves the right to cancel orders due to unavailability, pricing discrepancies, or suspected fraud.
4. Shipping & Delivery
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We offer delivery services across the United Kingdom through reputable courier partners.
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Delivery times may vary depending on the customer’s location and stock availability.
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Customers must provide accurate delivery information to avoid delays or failed deliveries.
5. Returns & Refunds
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We accept returns within 14 days of delivery, provided items are unused, undamaged, and in original packaging.
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Refunds are issued to the original payment method, excluding shipping charges.
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Certain items such as personal care products or customized goods may not be eligible for return.
6. User Conduct
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Users must not use our platform for unlawful, harmful, or fraudulent purposes.
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We reserve the right to limit or revoke access to any user violating these terms.
7. Intellectual Property
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All content on the Genscart website, including logos, images, product information, and design, is protected by intellectual property laws.
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Unauthorized use, reproduction, or distribution of content is strictly prohibited.
8. Liability & Disclaimers
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Genscart aims to provide accurate product descriptions and pricing but does not guarantee that all content is free from errors.
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We are not responsible for indirect, incidental, or consequential damages arising from the use of our platform or products.
9. Governing Law
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These terms are governed by the laws of England and Wales.
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Any legal disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
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Genscart reserves the right to amend these Terms of Service at any time. Continued use of the website constitutes acceptance of any updated terms.
11. Contact Us
For inquiries, please contact us at:
info@genscart.com
+44 20 8000 0000
Genscart Ltd, London, United Kingdom